Little Timber®
Privacy Policy
Effective Date: October 9, 2026
Last Updated: October 9, 2026
Little Timber® — Registered Trade Name
Alberta, Canada
Website: https://littletimber.ca
Email: [email protected]
1. Introduction
Welcome to Little Timber®.
Little Timber is a Canadian children's storytelling, educational activity and outdoor adventure brand inspired by the real Timber Forest in Alberta, Canada.
We respect the privacy of our customers, families, website visitors and community members.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you interact with our websites, purchase products, join the Little Timber Adventure Club, subscribe to communications or contact us.
Our privacy practices are designed with consideration for Alberta's Personal Information Protection Act (PIPA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and other privacy laws that may apply to our activities.
Where applicable law provides additional privacy rights, we will respect those rights.
2. Who This Policy Applies To
This policy applies to people who:
Visit LittleTimber.ca or our related sales pages.
Purchase digital Activity & Adventure Books.
Join or manage a Little Timber Adventure Club subscription.
Receive Little Timber emails or other communications.
Contact us for assistance.
Interact with our advertisements or online services.
Participate in other Little Timber activities where this policy is provided.
Our products are designed for families and children, but purchases and subscriptions are intended to be managed by adults.
3. Personal Information We Collect
Depending on your interactions with Little Timber, we may collect the following categories of information.
Contact information: Name, email address, and any contact information voluntarily supplied to us.
Purchase information: Products purchased, transaction dates, amounts, currency, payment status, receipts, refunds and order identifiers.
Membership information: Adventure Club enrollment, billing frequency, renewal dates, cancellation requests, membership status and seasonal-book delivery records.
Payment information: Payment methods are processed through our payment service providers. We may receive limited information such as payment status, card brand and last four digits. We do not intentionally store complete payment card numbers on our website.
Communications: Customer inquiries, support requests, feedback, email preferences and relevant correspondence.
Technical information: IP address, browser type, device information, referring pages, approximate location derived from technical data, website interactions and diagnostic information.
Marketing information: Subscription preferences, consent records, email engagement and advertising attribution information where permitted.
Voluntary submissions: Information, artwork, photographs or other materials submitted to Little Timber through a specific activity or communication.
We aim to collect only information reasonably necessary for the purposes described in this policy.
4. How We Collect Information
We may collect information:
Directly when you complete a form or checkout.
When you purchase a product or subscribe.
When you communicate with us.
Automatically through website technologies.
From payment processors and service providers involved in completing your transaction.
Through advertising and analytics tools where those tools are enabled and permitted.
We do not require children to create accounts or provide personal information to use purchased printable Activity Books.
5. Why We Use Personal Information
We use personal information to:
Process purchases: Accept payments, issue receipts, confirm orders and maintain transaction records.
Deliver digital products: Send purchased Activity & Adventure Books and other digital materials by email.
Administer Adventure Club: Manage subscriptions, deliver seasonal books, maintain membership entitlements, process renewals and cancellations, and provide essential service information.
Provide customer support: Respond to questions, resolve delivery issues, investigate payment problems and process eligible refund requests.
Communicate with customers: Send transactional and service-related messages, including purchase confirmations, digital deliveries and important membership notices.
Conduct marketing: Send information about new Little Timber books, activities, music, Timber Forest, Timber Festival and related offers where permitted by applicable law.
Operate and improve our services: Analyze performance, troubleshoot technical issues, improve usability and understand customer needs.
Protect our business and customers: Prevent fraud, investigate misuse, maintain security and comply with legal obligations.
We will not use personal information for materially unrelated purposes without an appropriate legal basis or consent where required.
6. Legal Grounds for Processing
Where applicable privacy law requires an identified legal basis, our processing may rely on:
Contractual necessity: To process purchases, deliver books and administer subscriptions.
Consent: For certain marketing activities, optional cookies or other processing requiring consent.
Legal obligations: For tax, accounting, consumer protection and other legally required records.
Legitimate interests: Where permitted, for security, fraud prevention, service improvement and reasonable business administration.
Other lawful grounds: Where recognized by applicable law.
Where consent is required, we will seek it in an appropriate manner and provide available methods for withdrawal.
7. Payments and Financial Information
Little Timber uses third-party payment services, including Stripe and payment integrations available through GoHighLevel.
These providers process payment information according to their own privacy and security practices.
Little Timber may receive transaction records and limited payment details necessary for order management, customer support, refunds and subscription administration.
We do not intentionally collect or store full payment card details through our public website.
Customers should review the privacy policies of the payment providers involved in their transactions.
8. Digital Book Delivery
When you purchase a Little Timber digital Activity & Adventure Book, we use your purchase information and email address to deliver the product.
Digital books may be delivered as PDF email attachments or through another disclosed delivery method.
We may maintain records showing which books were purchased, delivered or included in a paid membership.
Purchased PDFs may be saved by customers for their permitted personal and household use.
9. Little Timber Adventure Club
Adventure Club members provide information necessary to manage an annual subscription and deliver seasonal Activity & Adventure Books.
We may use membership information to:
Confirm subscription activation.
Deliver scheduled seasonal books.
Track prepaid book entitlements.
Process recurring payments.
Manage cancellation and renewal requests.
Send essential subscription notifications.
Resolve membership-related customer inquiries.
Cancelling automatic renewal does not automatically remove the member's entitlement to books already included in a paid membership period.
We may retain relevant subscription and entitlement records after cancellation to fulfill outstanding obligations and meet legal requirements.
10. Email Marketing and Canada's Anti-Spam Legislation
Little Timber distinguishes between essential service communications and promotional communications.
Transactional and service communications may include:
Purchase confirmations and receipts.
Purchased PDF delivery.
Subscription activation and renewal information.
Payment problems.
Cancellation confirmations.
Important changes affecting purchased services.
Promotional communications may include:
New Activity Book announcements.
New storybook releases.
Little Timber music and product updates.
Timber Forest and Timber Festival news.
Special offers and other marketing messages.
We send commercial electronic messages only where an appropriate consent basis or legal exemption exists.
Marketing messages include required sender information and a functional unsubscribe mechanism.
You may withdraw marketing consent at any time.
Unsubscribing from marketing does not cancel an Adventure Club subscription or prevent essential messages required to provide purchased products.
We maintain relevant consent and unsubscribe records.
11. Cookies, Pixels and Similar Technologies
Our websites and sales pages may use cookies, pixels and similar technologies.
These technologies may support:
Essential website operation.
Checkout functionality and security.
Website analytics.
Advertising attribution.
Campaign measurement.
Audience measurement and remarketing, where permitted.
Depending on the technologies enabled, service providers may receive information about browser activity, device identifiers, IP addresses and interactions with our website.
Where required by applicable law, we will obtain consent before activating non-essential tracking technologies.
Visitors may also manage cookies through their browser settings and any privacy controls we make available.
Disabling certain technologies may affect website functionality.
12. Advertising and Social Media
Little Timber may advertise through platforms such as Facebook and Instagram.
When advertising measurement tools are enabled, we may share limited website-event information with advertising service providers, subject to applicable privacy requirements.
Advertising providers may process information under their own privacy policies.
We do not intentionally transmit complete payment card numbers or children's personal information through advertising pixels.
Where applicable law grants a right to opt out of certain advertising-related disclosures or sharing, we will provide an appropriate method for exercising that right.
13. Children's Privacy
Little Timber creates books and activities primarily for children ages 4–8.
However, our commercial websites, purchases, memberships and email subscriptions are intended for parents, guardians and other adults.
We do not knowingly solicit personal information directly from children for purchases or subscriptions.
We do not intentionally create behavioural advertising profiles of children.
If a child submits personal information without appropriate parental authorization, a parent or guardian may contact us to request review and appropriate deletion.
Contact: [email protected]
If Little Timber introduces child-directed interactive services in the future, we will assess additional privacy requirements before launching them.
14. Family Photographs, Artwork and Submissions
Families may occasionally choose to submit photographs, artwork, stories or other materials to Little Timber.
Submission of material does not automatically authorize Little Timber to publish it publicly.
Where we wish to publish identifiable photographs of children or other personal material, we will seek appropriate permission from the relevant parent, guardian or individual.
Additional participation or media-release terms may apply to specific activities.
15. Service Providers and Disclosure of Information
We may disclose information to trusted service providers where reasonably necessary to operate Little Timber.
These may include:
GoHighLevel or LeadConnector for customer management, funnels and automation.
Stripe and connected payment providers.
DreamHost for website hosting.
Email delivery and communication providers.
Analytics and advertising services where enabled.
Professional advisers and service providers assisting with lawful business operations.
Service providers are expected to handle information in accordance with applicable contractual obligations and privacy requirements.
We may also disclose information when required by law, to respond to lawful requests, protect legal rights, prevent fraud or address security incidents.
We do not sell customer email lists to unrelated third parties for their independent marketing.
16. International Processing and Transfers
Little Timber operates from Alberta, Canada, but some service providers may process or store information in other countries, including the United States.
Information transferred or processed outside Canada may be subject to foreign laws and lawful government access.
We take reasonable steps, appropriate to the circumstances, to assess service-provider safeguards and protect personal information.
Where international data-transfer rules apply, we will implement any legally required contractual, technical or organizational safeguards.
17. Data Security
We use reasonable measures intended to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.
These measures may include access controls, secure payment processing, restricted administrative access, service-provider security controls and appropriate technical safeguards.
No method of online transmission or storage is completely secure.
If a privacy or security incident occurs, we will assess the incident and provide notifications to affected individuals or regulators where required by law.
18. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal obligations.
Retention periods may vary depending on the type of information.
For example:
Purchase and payment records may be retained for accounting, tax and legal purposes.
Membership records may be retained to fulfill prepaid seasonal-book entitlements.
Marketing consent records may be retained to demonstrate compliance.
Support communications may be retained as needed to resolve disputes and maintain service quality.
Technical and analytics records may be retained according to legitimate operational needs and applicable service-provider settings.
When information is no longer required, we will take reasonable steps to delete, anonymize or securely dispose of it.
19. Access, Correction and Privacy Requests
Depending on applicable law, you may have rights to:
Request access to personal information held about you.
Request correction of inaccurate or incomplete information.
Withdraw consent for certain processing.
Request deletion of eligible personal information.
Object to or restrict certain uses of information.
Request information about disclosures or international processing.
Receive a copy of certain information in a portable format where required.
Submit a complaint to an appropriate privacy regulator.
Some requests may be limited by legal obligations, contractual requirements or lawful exceptions.
To submit a privacy request, email:
Please use the subject line Privacy Request.
We may take reasonable steps to verify your identity before disclosing or modifying personal information.
We will respond within the timeframes required by applicable law.
20. Additional Rights for European and UK Visitors
Where the European Union General Data Protection Regulation (GDPR), United Kingdom GDPR or similar legislation applies to our processing, individuals may have additional rights.
These may include:
Access to personal data.
Rectification.
Erasure.
Restriction of processing.
Data portability.
Objection to certain processing, including direct marketing.
Withdrawal of consent where processing relies on consent.
Rights concerning certain automated decision-making activities.
Individuals may also have the right to lodge a complaint with a competent supervisory authority.
Where applicable, Little Timber will provide further information about international transfers, applicable legal bases and other legally required disclosures.
Merely accessing our Canadian website from another country does not necessarily mean every provision of that country's privacy law applies to Little Timber.
21. Additional Rights for United States Visitors
Privacy rights in the United States vary by state and depend on whether the relevant law applies to the business and its activities.
Where applicable law grants such rights, residents may be entitled to request access, correction or deletion of personal information, obtain information about data practices, or opt out of certain targeted advertising, sales or sharing of personal information.
We will honour legally applicable requests and provide required opt-out mechanisms where necessary.
Little Timber does not intentionally sell customer contact lists to unrelated data brokers.
Advertising-related disclosures may nevertheless be subject to special definitions under certain privacy laws and will be assessed separately.
22. Automated Processing
We may use automated systems for routine activities such as purchase confirmations, subscription administration, digital-book delivery, customer segmentation and email workflows.
We do not intend to make decisions producing significant legal or similarly significant effects about individuals solely through automated processing.
If our practices change, we will review and update this disclosure as required.
23. External Websites and Links
Our website may contain links to third-party websites, social media platforms, music services and other external resources.
Little Timber is not responsible for the independent privacy practices of third-party websites.
We encourage visitors to review those services' privacy policies before providing personal information.
24. Business Changes
If Little Timber undergoes a business reorganization, sale, transfer or similar transaction, relevant information may be disclosed or transferred where legally permitted and subject to applicable privacy protections.
Any material changes to how information is handled will be communicated where required.
25. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, legal obligations or privacy practices.
The latest version will be published on our website with an updated revision date.
Where required, we will provide additional notice or seek consent for material changes.
26. Contact and Privacy Complaints
For questions, access requests, corrections, complaints or concerns about this Privacy Policy, contact:
Little Timber®
Registered Trade Name
Alberta, Canada
Email: [email protected]
Website: https://littletimber.ca
We encourage individuals to contact us first so we can investigate and address privacy concerns.
Individuals may also contact the Office of the Information and Privacy Commissioner of Alberta, the Office of the Privacy Commissioner of Canada or another competent privacy authority where applicable.
© 2026 Little Timber®. All Rights Reserved.